Terms & Conditions

Terms of Use
Terms and conditions of the online store www.innovationflavours.com

Terms of the contracts for the sale of the distance between Innovation BG Ltd, Sofia, Ovcha Kupel 1 bl.516 and people who agree with these Terms known as Customers


Necessary conditions to order through the website

The user must enter the registration site:

  • Valid e-mail address
  • Properly filled contact information – name, address and telephone number
  • For companies in European union valid VAT number

Privacy Notice

Data that users provide to innovationflavours.com during registration will be used only for customer service - accepting and executing orders in case of problems related to the contract. Innovationflavours.com ensures that data will not be disclosed in any form to third parties or used for purposes other than those described above.

Information about products, prices and delivery

he price of each product available on our website is final price, including VAT.VAT is not paid by legal entities or companies registered for VAT in the European union who provide a valid VAT number. The delivery is pay by the customer and depends from the rates of the carrier selected by him. Online orders are accepted 24 hours a day, 7 days a week.

Working time for consultations and orders from Monday to Friday from 07:00 to 16:00

GMT. Time for delivery of the ordered products  depends from the area in which the client is and the method of delivery (land or air).

For contact:

Phone:  +35924420200
e-mail: office@innovationflavours.com


According to Art. 55, para. 1, item 1 of the CPA, the customer may withdraw from the purchase and return it within 7 days from the date of delivery if:

  • Restricted presentation form of the product is available
  • Keep the original packaging and label
  • There are no traces of use

Shipping costs of returning the goods shall be borne by the Customer in both directions


www.innovationflavours.com has the right at any time to change the content, pricing of products and how to access the information on this site and to cease using the Services at unauthorized access, improper actions with those contrary to the laws.

Innovationflavours.com uses "cookies" and works according to the Terms of Use and the Privacy Policy. By continuing to use this website or by clicking "I agree" you signify your consent.
I agree